[dylanwyatt]

BA FIND SOMEONE ELSE TO USE.

I have tried upgrading twice now on flights to GND, and twice been refused as seats are not avalailble, I have e mailed customer relations, only to be told that yes there are seats at a cost of £750 one way, even though it says on their site £460.
I have 41000 avious and now cannot see the point of them, or the club, as you cant spend them.
Both Virgin and Delta fly to where I go and at present are cheaper.
I am amazed that a company who seems to be paying out in fines, and also lost profits, can so easily lose customers this way.

[AirlineSympathizer]

The Executive club is just that - an Executive Club. It is clearly and obviously structured for people who travel in premium cabins, to redeem in premium cabins. I spend my avios very easily with no problems.

Redemption availability for upgrades seems to open up in the few days before the flight. Try back at t-72.

[dylanwyatt]

Originally Posted by AirlineSympathizer

The Executive club is just that - an Executive Club. It is clearly and obviously structured for people who travel in premium cabins, to redeem in premium cabins. I spend my avios very easily with no problems.

Redemption availability for upgrades seems to open up in the few days before the flight. Try back at t-72.

I find that BA are very secretive in their release of upgrade cabins, and the only reason I go as an upgrade is the overnight flights, so I can sleep properly.The only sensible answers I get back are from the CEO and the directors of BA, customer relations dont know what they are doing

[RedScopeAlpha]

I've been trying to use some Avios points and two of my AMEX companion vouchers for this summer. Been looking for four tickets since August 2012. I saw two in September with 5 week difference but I need four. I'm flexible with the dates but 5 weeks is a long time on holiday.
From what I see, they release 2 seats at random intervals 9 months before the date. Then nothing. Given the number of daily flights from LHR to YYC and the seats on the 777 they use on that route, releasing less than a handful is disgraceful. All to happy to take your money but come round to using them, they reply with 'thanks for the money but we don't care'! So a the moment.

[AirlineSympathizer]

If you are expecting to find 4 reward seats in the same cabin on the same day, you will almost certainly be disappointed. Instead of being so overly focused on a totally free trip, why not take the two free seats, pay for two, and then in the future you can do the same again with your remaining points.

[RedScopeAlpha]

Yes, I did think of that but the 5 week difference between outgoing and inbound was just not possible. If I could afford to go that long, I would have just paid cash be done with it all. I also have two companion vouchers I wanted to use as they have a limited life and knowing we won't be able to go anywhere after this summer was the other driving factor on getting four.