[charlesa]

First, I'm a "gold frequent flyer" so I have a little insight and tolerance into the airline passenger world.

My flight was significantly delayed due to mechanical failure of the de-icing truck as per the pilot announcement. The temperature required de-icing but the de-icing truck breakdown caused our delay(not the weather) and subsequently missing my connection.

Obviously when the airline labels the delay "weather", they have negated any responsibility that they would otherwise have to the passenger. I restate: the cold temperature and the plane sitting overnight required the de-icing and this process is everyday ho-hum, how can it be considered weather?

This is not the first time I have encountered these circumstances and I believe it is an injustice to the airline consumer.