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Feb 4, 2008, 9:23 PM
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US Airways: Lost Baggage in Phoenix 3 times in 4 weeks.
I have been flying US Airways about 12 weeks (weekly). They have lost my bag 4 times since I begin flying with them and 3 times since Jan. 7, 2008. Twice, everything in the suitcase was soaking wet (including suede vest, boots, suites, etc). To make this even more frustrating, there is no one to complain to. I have tried all the numbers I have been given by the airline, but there is not a single person to talk to. If I get a recording, it states that I am to fill out my claim in the website (I did) and then the message ends.
As a consultant, I have been flying almost weekly for 15 years. In all those years (and over 500,000 miles) my luggage has been only lost twice, by 2 different airlines. I only started flying US Airways 12 weeks ago (20,000 miles) and they have lost my bags four times!!!!! What a nightmare. |
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