[bettnap]

I made the mistake of flying Skywest Airlines and it was not by choice. United Airlines contracted with Skywest. On the flight I was pushed by flight attendant Mike. When I asked for his supervisor, he said I am done with you and stormed off, a few moments later he came back and said to me "I will deal with you in a few minutes." I do not like to be pushed or threatened, he never did come back and deal with me.

After exiting the plane I went to the first ticket counter and demanded a Skywest manager. As I waited the flight crew came off. The supervisor arrived at about the time the female attendant, pilot (John Ryan) and flight attendant Mike. I think the supervisor's name was Brian Wall he said he was a shift supervisor at Skyway. I started speaking to the supervisor when Mike and John Ryan came up to me and tried repeatedly to interrupt me as I spoke to the supervisor. I had no idea who John Ryan was (he had a name tag on) and he proceeded to yell at me. I tried to speak to the supervisor but John kept demanding I answer him. I asked the supervisor why he was letting 3 people prevent me from filing a complaint with the airline about the child in the seat next to me and Mike's assault and threat. John said he was going to have me arrested and demanded to know what I di dtohis crew on the plane! I as the PAYING customer have a right to demand this be investigated. And I owed no explanation to John Ryan. Finally after 10 minutes of this trying to speak to the supervisor and the 3 of them interrupting the supervisor told them he was going to speak to me alone! That should have happened immediately. At the beginning the supervisor also started to write this down on his hand! An investigation, really? When after e washed his hand! The supervisor gave me two phone numbers one for Skywest and one for United and said call them to make te complaint. The phone numbers were for reservations! Unbelievable no option to file a complaint just do more business with them.

The airline never investigated this serious incident. In addition the person in the seat next to me had a child that was too big to fit in the seat. The child's legs extended into mine and they kept kicking me. In addition the child kept grabbing my stuff and at me. This went on all during the flight. Those seats are so small there was no reason that adults should not have paid for another seat! The flight attendants did nothing about it! I deserve a refund for this and an investigation into the conduct of the airline flight crew that was unacceptable. And the child and adult were a safety violation.

After writing an email to the airlines. I got a canned response saying that none of it happened and I was a liar. Though in the closing to their letter they said please comeback and do more business with us. I responded to this email telling them I expect an investigation accountability and apology. I recieved a threatening email back from their legal counsel Todd Emerson telling me I can not speak about this anymore to anyone at Skywest or elsewhere or he will"take care of me." I responded I do not put up with threats. He replied o my email by accussing me of making obscene gestures on the flight for no aparent reason to a crew that was "very polite" and accussed me of being drunk. He then dismissed it all as me having a bad day. My day was fine until I did business with Skywest. And I did not drink that day. I do not drink alcohol and to make false allegations personal attacks and character assasinations about me is slander. This airline has violated the law and gotten away with it. At least I will report them to the FAA.