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Old Nov 9, 2009, 4:06 PM
justwondering justwondering is offline
 
Join Date: Nov 2009
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Default Drunk Delta employee

I was heading from Detroit to BTV last night. Apparently, a Delta employee who was visibly drunk, and smelled of alcohol sat next to me. He kept harassing me and two other women. He kept violating my space, and spilled drinks all over my coat. He badgered me asking if I had a laptop he could borrow. Furthermore, he would use his cell phone after 10,000 feet. He constantly told me that he was a Delta employee flying. He attempted to go to the flight attendant galley to get drinks. The flight attendant was extremely busy helping a sick passenger. It was awful. I and the two other women attempted to first ignore him, and then to see if we could report it - but the attendant was just overwhelmed helping this passenger. She did see him talking on his phone once while we were in the air, and smiled, "You know better than that."

Worried he would be driving home (he claimed he was) and kill himself or another, we attempted to find the crew. Finally, we found a Delta employee in the airport, who were wonderful and professional. One Delta terminal person stated she saw this Delta employee, and believed he was intoxicated. Anyways, I told them regardless of what happened to me, I was more concerned at this moment of his safety and others if he were to drive. The airport manager told me to call Delta customer service to report it - against better judgement I did. Boy, the rep stated that the three of us women (we did not know eachother) did everything wrong by not "reporting it to the attendant." Also, she said, "Oh well, no harm done." I stated she was overwhelmed with a pretty sick passenger, and the flight was only an hour. Also, the flight was overbooked, and the attendant had all she could. Any time she were close, and we attempted to wave to get her attention, she would run away. I was calling because of my concern that their employee will continue to fly drunk and harass other passengers and perhaps they need to investigate.

Just wondering if I did the right thing because after calling Delta's corporate headquarters, I think nothing will be done about it. Is this common among Delta? I have to travel a lot now, and wondered if this were an isolated incident. Personally, I think it is extremely embarassing for Delta to have an employee drunk, violate FAA rules about not going to the attendant gally and cell phones, and harassing other customers.
 

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