[yinman2]

So here is my story, I booked a ticket from EVA leaving from Toronto to Macao with 2 stops in between. Toronto to Sanfransisco will be flown by AC and EVA will take care of the rest. So on my way back, which is from Macao to Toronto. AC cancelled flight AC 754 from San Fransisco to Toronto. Which means I have to wait for a whole night (11 hrs) in the airport for the next morning flight back to Toronto. If I have known this situation before hand, I would not have purchased the ticket in the first place. But now neither EVA or AC will refound my ticket for me. EVA is willing to pay for my hotel fee as a compensation. But that does not make up for the lost of time. I tried talking to their manager and asking for a better deal which is to re-route me to Vancouver, than back to Toronto (since there is more flights back domestically). The answer I got was that the air flight is higher to fly to Van, and I would have to pay an extra $150.00 for something that is not my fault. How is that fair? I have tried talking to them on the phone for over 2 hrs to try and solve this, but nothing, it seems like I hit walls each time I talk about re-routing. This cancellation was not done to a weather situtation, it was settled on an company decision. Which leaves us, the travellers with no choice but to give up our time and money for the stupid.money saving tricks.

I am still waiting for an reply on AC to see if they are will to pay for my $150.00 re-routing fee as compensation. But I doubt it.

Tell me if you have similar situations.