[PHXFlyer]

Originally Posted by jimworcs

I would be nervous about the fact that they have not given you a ticket. BA will likely be on strike on that date, which will put enormous pressure on other airlines on the route. Not giving you a ticket suggests that you may not be confirmed and travelling "standby". I suggest that you ask when the Manager who gave you his word is next working and go in and talk to him face to face. You are getting the Delta treatment you can expect.. they are very arrogant and anti-customer, but you may find the odd one or two people who are not so hostile. Good luck

He has a ticket. The original one he was supposed to travel on. He also has a reservation on the flights they promised him. I'm sure they will honor that reservation as long as he pays the change fee. As was pointed out before he had the choice to travel on that original ticket without his girlfriend who didn't have the proper visa to transit the US. He chose not to fly without her. That's a voluntary change.

To expect that he'd be accommodated on a flight from EZE to the UK regardless of the cabin class is ridiculous. As one who has shelled out good money to travel in international business/first class I can tell you if I knew that any airline had put a slag paying a cheap economy fare in a premium cabin for such nonsense I'd raise bloody hell. He paid for an economy ticket and should expect nothing more. Sorry but you don't get to dine on caviar and champagne when you've paid a cheap fare. And the change fee is completely justified given the circumstances.