[mars6423]

phx.....it is clear that chrisal (and his gf) are not experienced flyers, they dont know the ins and outs of the crazy airline and documentation industry....as chris said before his gf has never been out of the country.....you really cant expect nonfrequent flyers to look for info that they are told that isnt needed, delta told them the wrong info and the majority of people (esp new to flying) would follow that and not question it....he took the initiative and asked, recieved the wrong info and did what others would do-take it as truth since you would expect that the airlines would know that sort of info

could he have looked? yes did he believe he needed to? no because the info given to him did he know where to look? mayb does he know what to do next time? hopefully did delta mess up? big time