[Citizen1]

On Feb 9th 2010, in the immediate aftermath of the unprecidented Mid-Atlantic states' SnowMaggeden --which caused states-of-emergency preventing road travel-- I was booked on a flight out of Orlando...though trapped in the Mid-Atlantic! Road travel was prohibitted by the governor of the state of Delaware throughout the dates of snow fall...and into the following days...yet >>>JetBlue insisted I should have 'found a means of travel to Florida' to board that flight! Are they crazy???

After my initial telephone call, I emailed their customer service and was promised a credit to a newly-created TrueBlue account --that was in March 2010...now -June-and several contacts later...that credit has never materialized!!!

To all future JetBlue customers: expect this level of discourtesy/greed should there ever be a matter where JetBlue can blame the prospective flyer for weather conditions which can allow JetBlue's confiscating the customer's money!