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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here.

General Discussion For General Airline matters.

Round trip vs. One way fares

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Dec 6, 2010, 1:41 AM

BigGVa

Join Date: Dec 2010

Posts: 1

Round trip vs. One way fares

How do the airlines get away with charging far less for a round trip ticket than they charge for a one way ticket of either of the legs on the same round trip ticket? A one way ticket should cost half of what a round trip costs, right? I don't understand how they even justify this internally. I assume they do it because they want to ensure (coerce) you don't switch to a different airline for your return. Does anyone know how they get away with this and if the congress or a regulatory agency has even considered prohibiting this outrage?

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Round trip vs. One way fares

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