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#1
Jul 13, 2011, 5:05 PM
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Flight overbooked, then charged a $99.30 administrative fee!
Wow, Delta never ceases to amaze me (in a negative way). I bought 2 tickets for travelers from Liberia to the US. The flight was overbooked, and the travelers were charged $99.30 (each - cash) as an administrative fee to fly out 3 days later. On the phone, Delta later claimed that the flight was cancelled due to mechanical failures. However, both travelers told me that many people were denied boarding and that a full plane did indeed fly on time out of Monrovia on July 3. I was pleased, though, that Delta said they would refund the money. I hope that happens!
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