[Scotchlass]

I emailed Southwest to ask if they had any help for visiting a gravely ill family member. There response was "We realize that there are times when Customers must make last-minute travel arrangements due to unexpected circumstances, and we know how trying these situations can be. However, we do not offer emergency or bereavement fares at Southwest Airlines. Simply put, our goal is to offer low fares to our Customers at all times, and we can only do that by upholding our fare structures and requiring that Customers purchase whatever fare is available when a reservation is made. We're truly sorry to have to disappoint you, but we hope you can understand our position as well". Last minute travel, due to these circumstances, can never be a low fare.