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Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

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Suggestion Discontinued Service between Phila & New England

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Mar 4, 2012, 4:24 PM

blathroum

Join Date: Mar 2012

Posts: 1

Discontinued Service between Phila & New England

I can no longer afford to fly to New Hampshire to visit my only grandchild. Southwest has discontinued service between Philadelphia & Manchester NH as well as service between Philadelphia and Boston (Logan Airport). Southwest used to charge between $39 and $79 to fly there one way---other airlines charge $500 plus round trip. I can fly to Providence and drive for three hours or I can drive two hours SOUTH to Baltimore and fly to Manchester. I may as well drive the whole 400 miles there. Flights were always crammed with people---I can see maybe cancelling service to NH, but Boston???? There is now no way to fly to New England for a weekend's visit. I feel this is unfair.

Suggestion Discontinued Service between Phila & New England

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