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Customer Service American Airline refused to give a receipt after $210 cash payment

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May 3, 2012, 11:13 PM

Aadan

Join Date: Apr 2012

Posts: 1

American Airline refused to give a receipt after $210 cash payment

American Airline charged me $210 for my second bag an international flight and weight was 44 pounds. My flight was from U.S.A to Africa.
When I demanded the receipt for the payment, the lady at the counter said that they did not give a receipt and bad words that can not write down here.
A.A. was connecting flight from BNA to chicago.
I called them their customer service and they said that they can not do anything.

Anybody knows how to deal with them, let me know.

Thanks.

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Customer Service American Airline refused to give a receipt after $210 cash payment

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