[kale]

I have 2 Complains for people trying to read review about Qatar Airways :

1) 14 Hours of Transit in Doha and yet Hotel was not provided even after all criteria listed in their website (to be eligible for Hotel for more than 8 hours of transit) were met.

2) I wanted to extend the return ticket. When I called Customer Support at the Washington City Office at 9:30 am Eastern Time, I had to wait for more than 15 minutes before speaking to a representative. After hearing my request she put in on hold for another 5 minutes and then told me the cost to adjust the ticket is $5500 (5 times the original cost of round trip ticket from JFK to KTM). Before I can ask the details of price breakdown, she hung up the phone. She thought it would be easier to come up with random amount instead of trying to explain me why the ticket cannot be changed. I guess I can forget about this return ticket and buy a new single way ticket at around $1000 from a different airlines.

Bottom Line: be prepared to be treated unfairly if you got a good deal in the ticket price from Qatar Airways.