EL AL LY0394 DAMAGE to my laptop BY SECURITY SEPARATION
DAMAGE CLAIM BY SECURITY SEPARATION
13/05/12 flight BCN-TELAVIV LY0394
Last may 13th I was obliged to undergoe an humiliating security process to take flight LY0394 Barcelona-Tel Aviv by israeli company EL AL. After an embarrasing security process, in which I was obliged to pull down my trousers , accompanied to the toilet and even escorted to the plane, I was obliged by ElAl security agents to check in my laptop as luggage (while the rest of the passangers were allowed to bring their laptops as handluggage).
I had no case for my laptop, so the security agents told me they would put it in a special box protected with bubblerap. The protection was not enough and my laptop appeared in Tel Aviv broken, as you will see in the pictures. I am very unhappy with all what happened.
In Tel Aviv airport I had a chance to fast check if my laptop was Ok. I didnt notice it was broken because I didn-t open it fully (you need to open up the screen to see it is broken), This was also due to hurries, my plane was 1h and a half delayed and my friends were waiting for me, so I had to hurry.
I filled all the applications and complain forms. It has been more than a month since I have no news from El AL. I am asking for an indemnization .
They even asked me at the check in desk if I had friends from Lebanese or Morrocan origin. El AL security process is racist
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