[KikiSW]

This is my second time flying with Delta and I'm ready to sue!!

The first time I my flight was delayed 2 hours due to maintenance. They put me in a cab to my connecting flight, but the cab driver got pulled over for a number of things making me late for the next flight. They made me wait standby for the last flight, but it was full so they put me in a hotel. I left out that morning, and that was that. I understand things happen, and that was partly the cab driver's fault so I wasn't too angry. I had a carry on that I used on the way there. It wasn't a problem at my origin or the connecting flight in Atlanta. On the way back they told me my carry on was too big? It wasn't,i put it in the measuring thing...and I was able to get through 2 airports with it. She said because so many people were on the flight I had to check it, so they made me pay the $25 fee on the way back...that ****** me off!

Second time even worse. I left Sunday afternoon to get to my destination that night. I was starting my first day of my career the next day. Well the flight was delayed...big surprise...due to weather. Before I left from my origin I called Delta and asked for my money back and said I will find a way to get there myself. The guy on the phone told me I couldn't because it wasn't their fault. They boarded the plane, but they kept pushing our departure time back. We ended up sitting on the plane for 2 hours! They wouldn't let anyone get off either. When I got to my connecting flight in atlanta I missed the flight because of the delay. I checked the policy online again and it said if it's not their fault we can have a refund. So I called back and asked for a refund. The guy wouldn't give it to me because I already left my origin. I don't know the status of my job yet, but if I lose it because some idiot doesn't know the policy...definitely suing. All they had to do was give me my money back.

I only used Delta these last 2 times because they were the cheapest. But you know how the old saying goes, you get what you pay for. I should have stuck with US Airways!!