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Old Jul 21, 2012, 1:58 AM
deltaistheworst deltaistheworst is offline
 
Join Date: Jul 2012
Posts: 4
Thumbs down No help to assist someone with medical needs

Be careful of flying with Delta if you have any medical conditions. Delta is unwilling to provide a better, more comfortable flying experience for someone with 2 serious medical conditions. Even though window/aisle seats are available for a very long international flight, Delta rudely refused to assign those seats to myself and my husband even though my husband has serious medical conditions. The seats are marked "priority seating" and I would think making a long flight a little more comfortable for someone with medical needs would be a "priority" but apparently Delta could care less. A rude manager barked at me that it's not possible and even though those seats are available - she would not assign us to those seats. She was nasty, rude, and shouldn't have a job as a "customer service manager." She could care less. We've flown with US Airways who immediately accommodated us and even put us in the bulkhead! It's unbelievable that even though the seats are open and available, Delta is unaccommodating, unhelpful and pretty much told us to "deal with it because we don't care." Delta doesn't care about those with medical conditions and doesn't care about making the flying experience a little better and more comfortable for passengers with needs. Horrible airline.
 
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