[charl]

My flight from London to Johannesburg was delayed with 4 hours. Scheduled arriving time in JHB would have been 07:00. I had a booked flight on Comair to Cape Town ,scheduled for 10:00. Due to the delay i missed my flight. I however was told by Peter at Heathrow that BA will arrange for a ticket at JHB,so i did not book a flight . upon my LATE arrival at JHB, AND AFTER BEING SEND AROUND FOR AN HOUR,i was told that I must buy my own ticket and then claim back from BA. Needless to say, there were no additional flights available on Monday 21/7/14. I had to arrange for an overnight stay and for a payed booked flight from Lanseria....
I missed out on a days work as well....
NOW, i need to claim for my ticket that I missed the scheduled flight and for the 2nd booked ticket.
Flight BA 55, 20 July 14:London Heathrow to JHB.Sold as AA6445.
How do i go about submitting a claim:
Valid ref inquiry nr received from BA in KHB : 7W7XKQ