[ljanem]

My husband and I flew first class, Dayton to Detroit, Detroit to London. Just after we had settled in to our comfortable seats, an announcement was made asking for a doctor to go to the coach cabin. My husband spent the entire night managing a very serious cardiac patient, administering IVs, monitoring vitals, etc. He could not return to my seat until just before landing. He arrived in London exhausted.

Admittedly, this was a voluntary act, but one he could not ignore with such a critically ill patient on board. I was shocked beyond words that Delta's response was a voucher for $150. He gave up a $5,000 seat to keep a passenger from dying on the plane! I certainly though the least Delta could do was a voucher for another flight! I had booked through American Express Platinum, and I'm going to make sure they know about this.

I don't know who at Delta makes these decisions, but choosing to offer $150 to someone who gave up a first class seat on an overnight flight, and work for hours to keep someone from dying on their plane, seems like pretty poor judgement to me.