[iamjune88]

i just figured out my surname and lastname has switched.
i called to airline customer center and agency, all i heard is useless for this situation. they ask me to cancel the whoul flight and then rebook, but it was unrefundable. i was so frustrated and under stress because i cant afford to do that. so i googled and found out so many people are suffering from that tiny mistake. and i came here and some people got help from etihad represantative after that they could change their surname and lastname properly with 75$ extrat charge. but u know? some of them didnt get that help. is that all u can the etihad airline?? why does policy applied to people differetly, i think it is so unfair and dodgy. it was my first experience with ur airline, and it turned to disaster. i pm to u representative but u didnt reply as well... hope get reply as soon as possible.