[tabasom]

On 28 Oct 2015,I arrived at Toronto Pearson Airport to check in for flight Ey140.Since I had not been able to check online due to website message the day before,I followed the line to first available counter and after providing documents including reservation code GAQSWD,the lady at the counter declared there is no reservation in my name and sent me to two other counters for a long discussion and finally I was sent back to the first counter and a boarding card was issued.To my surprise reserved aisle seats on both flights were changed to middle seats on wings.I should mention that the seats were reserved more than a month before due my urgent need for movement during long flights.I posted a complaint on Ethihad website the day after arriving at destination and no response has been received so far.I had a disaster experience with Etihad on first flight.