[DVS]

Having flown many flights on Low Cost carrier Jazeeraairways in the middle east and ALWAYS had rude staff at check in (low cost must also mean low education for ground staff) and the sometimesnot so pleasant flight attendant , I have yet another complaint.
You can only book online (although some agents do book you for an additional fee) but if you want to change a booking you will be hammered on the price.
If you are 1 kg over your luggage allowance you WILL be charged.
If you try and contact the hepl desk , they are rude , do not know what they are talking about (after repeatedly telling them i could not change my booking over the internet they said I was the one with a faulty computer, and after visiting the airport check in discovering that ' you cannot change a booking paid by credit card over the internet , you must come here').
Lots more rants about useless operators , complaints that NEVER get answered.

If you have the misfortune to fly with this airline may i suggest the following.... Emirates for 50% of the ticket price that jazeerairways charges (initially) is your safer , better option. No check in hassles AT ALL. Food and drink on the plane FREE. Courteous staff at ALL levels.
Change of booking NO PROBLEM.

P.S. There supposed 93% on time departure is a joke.