[Princessbeth1]

I recently had a terrible time working with Delta in trying to locate my baggage and repair it. When I went to the airport baggage service to complain about my destroyed baggage she acted like a child. I said something along the lines of first you lost my bag then you destroyed it. Silly of me thinking that when Delta hired employees and they were working they represented the company. She was representing herself and not the company she works for by responding to me that she didn't lose my bag, that it wasn't personally her fault. Well I also didn't know that Delta hired 5 years olds. She also informed me and three other witnesses, just so everyone knows, that luggage often comes out of the airplane on fire. That burn marks from your luggage is just normal wear and tear. It is no big deal that your baggage is on fire while it is under the plane. What is with these Delta employees? Do they just hire anybody and is your only requirement to be hired is that you can be completely rude to every customer who is just trying to to from one place to another.