[Kevrab]

I thought I'd share my little story with our experience(s) with that lovely company Spirit Air.
Now I'm a pretty easy going person especially when travelling. I go with the flow, figuring I'm on vacation and not working so it's not all bad.
We've flown Spirit Air three times now and every time just gets worse. The last time we flew back to Detroit out of Fort Lauderdale after our cruise in August. It was such a cluster that we were delayed (in August mind you) eight hours. The weather that day throughout the country was fine. Every time we asked what the hold up was we got the run around. The plane wasn't at the gate--the gate clerks had no idea where it was. Finally the pilot and co-pilot showed and were asking (in a loud tone of voice) where the plane was. Well, things started happening and all of a sudden our plane comes taxiing into the gate (I'm not making this up). I the meantime the pilot conferred with his higher ups and because of all of our inconvenience they gave everyone on the flight a $50 flight voucher good for a year.
(All the while this is going on at the Fort Lauderdale terminal the Spirit Airlines clerks kept switching gates for no apparent reason. We counted over a dozen times they changed gates on travellers. You'd see a herd of people running here, another there---I swear I was in a bad movie---but, hell, it kept us entertained the eight hours we were stuck there)
So the kicker of it is Joanne just called Spirit Air to see about redeeming our vouchers so we could take a trip to Vegas in April Well. guess what? They have no record of a voucher promise---had no idea what we were talking about. Tried talking to a supervisor he said the same thing.
One crappy airlines---just wanted to warn folks about this lovely little airlines. I'll just stick to Northwest Airlines. I've always had good luck and customer service with them.