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Canceled / Delayed / Overbooked AA trying to play dirty games with overbooking

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Dec 1, 2010, 2:53 AM

sshanker

Join Date: Dec 2010

Posts: 7

AA is known for arrogance and customer service similar to what the employee so eloquently displayed in this thread. It wouldn't have hurt for sshanker to have come in earlier to check in ( not sure about the time he and his wife arrived); however, if the flight was booked at a cheap price or if there were people who were willing to pay to get your seats, AA would have bumped them off with no second thought.

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Canceled / Delayed / Overbooked AA trying to play dirty games with overbooking

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