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Old Nov 3, 2011, 3:47 AM
Jetliner Jetliner is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
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Actually, this isn't all that unusual of a time frame for some of the airlines. It can actually take 6-8 months on some of the larger airlines to settle a claim, which doesn't make it right, but that can actually be the norm in some cases.

One of the bigger problems you are facing is the size of United airlines, and hence why you got the automated responses. It's no different than any other mega-huge corporation these days. They are simply too big to handle that end of the problem.
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Old Nov 4, 2011, 1:15 PM
seventytwo72 seventytwo72 is offline
 
Join Date: Oct 2011
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I just wonder how much does United Airlines pay you for this job!?

I thought my English was not so good but now I am sure that I am great at least -on'' reading'' .How can you call them a'' big company?''Even customer service officer of United Airlines wouldn't manage to defend the company so sucessful as you did!

Please delete your post!
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