Has anyone else experienced this problem with Spirit?
A few weeks ago i flew Spirit Air from Atlantic City to West Palm Beach> i had booked my flights online and i'm very careful about checking the info i enter. When i arrived at the airport to check in for my flight i was very surprised when they told me my flight was booked for the next week. Obviously i wasn't staying for another week so i had to pay to have it re-booked for that day. They charged me $193 for 5 minutes of work (and the flight was not full). On their website it says that they charge $115 to re-book online and $125 if re-booked at the gate. After numerous emails and a conversation with Spirit when i got home, i gave up on trying to figure out any of this and just accepted it. Needless to say, i won't fly Spirit again. My question is... Has anyone else experienced a situation like this with Spirit. I'm wondering if this isn't a scam to get additional revenue.
|