@ The Judge: I'm sorry; I didn't explain myself properly in my last post. We both agree the T & C is unfair and so on; no issue....What we don't agree on is the method in which to resolve/fix it.
Your approach is to do nothing and just pay the much, much higher fee.
My approach is to tell the airlines their T & C is wrong and is equivalent to theft. My approach is also about complaining to the media and politicians if required to right the wrongs of Airlines.
As I mentioned before, this thread is about "How can AirCanada Improve".
So my suggestion to them is to have a better T & C policy - one that is fair and honest. "That" is a good method to improve service to clients for AirCanada. Paying the 2.2x higher ticket price, is "not".
@ Jimworcs: Excellent Post. You are correct. If people behave like sheep, then they will get fleeced (of their money). People need to get together and puch companies to correct their wrongs. Otherwise the other solution is people will push their politicians to get it done.
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Oct 17, 2012, 11:31 AM
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