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#11
Nov 30, 2012, 9:33 PM
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Big Boss says Bah Humbug, some junior person says $150
So I thought I would update the list, a few weeks after my interactions with the main office, I received this from my original complaint submitted online
Thank you again for taking time to let us know about your recent experience with United Airlines. An Electronic Travel Certificate has been issued to cccc (Mileage Plus ccccc) valid towards the purchase of one electronic airline ticket, where eligible, on United up to $150.00. Redemption information - Total Value: $150.00 ...... The reference for this item is:xxxx So they sent my $150, ~10% of the overcharge. But interestingly this was the reaction from the front line, not from the head office I had escalated it to. |
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