[Butch Cassidy Slept Here]

First, we all know that, in the US, the airlines, and their employees, are ALMOST immune from the consequences of ANY kind of bad behavior. The only exception which comes to mind is the judgement Northwest Air had to pay-out because of their stranding of passengers on a snowed-in tarmac during the nineties. The argument from airline employees which says we are hard working people who do our best to serve customers is total BS! The reality is there is no policing, by co-workers, of airline employees who have no ability to relate, appropriately, to another human being. Thus these so-called "innocent" airline employees are indeed part of the problem and richly deserve the consequences--if there were any! As to customer behavior, anyone who is drunk; assaultive; or threatens physical violence deserves whatever they get. However, this board is full of stories of customers who get the cops called on them, and get kicked-off planes, and/or kicked out of the airport for making reasonable requests, or asking reasonable questions!