[Corbel]

when i was a customer service agent, i always cared about the customer and as a flight attendant i still do. so for you to say we dont care is BS. there are some who do care like me. i ALWAYS went out of my way to help the customer. we had an incoming flight that was delayed by 4 hours due to weather and the car rental companies in the airport were not going to stay. i recieved a call from one of our passengers and i found them another way of transportation to a local hotel and told them the number to the cab company so they can call them in the morning to get them back to the airport for their car. i received a card from them telling me thank you. i always bent over backwards for our customers....i just dont like it when im getting screamed and yelled at by a passenger that is delayed due to weather when its beyond my control. i dont like how they can yell, scream, poke, and grab me, but if i scream at them they somehow get a free ticket.....explain that to me