[Jim]

Your efforts ARE appreciated and I apologize if my tone seemed too harsh. Both you and abutterfinger25 seem to be defending what I believe is the problem. So I guess my initial reaction was defensive.

I continue to try to use this flight because Newark is by far the more convenient airport for me and the route (when it works) is by far the quickest and most direct. All others, so far as I know, involve plane changes, considerably indirect routing and other inconveniences. My main points are two: Continental ought to service the route more reliably and they seem expert at finding the thinnest possible to 'play the weather card' to moderate their responsibility to passengers. This is not a conclusion arrived at based only on this experience. The situation has been long standing. Furthermore, it's not only when I'm flying that I get stung. I have many times had to wait hours for one of these flights to arrive when I've had to meet someone coming in whose travel arrangements are outside my control.

BTW: I don't really care if abutterfinger is with the DOT or not. For all I know he could be the janitor there.
How did you get pegged with the "Airline Sympathizer" tag, anyway?