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Old Aug 26, 2009, 9:50 PM
bah humbug bah humbug is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: May 2008
Posts: 64
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Quote:
Originally Posted by V. Stein-Retiz View Post
Dear PHXFlyer,

Do you have children??

I do, but I still don't understand where you are coming from.

Then maybe you would understand why we did not have time to check in with the luggage agent to see if they were going to happen to be at the luggage area 30 minutes after the flight landed.

Why not get one of those little carts, put ALL of your luggage on it, one person stays behind with the kids while the other goes to get the car. Or if one person can't handle two crying kids, split them up, one kid goes with to get the car, one stays behind with the luggage.

The kids were crying that they needed to go to the bathroom, get a diaper change etc... No reason to keep their employees there for more than 30 minutes after the flight landed which is a reasonable amount of time ?

Please don't try to tell us you got off of the aircraft, claimed you luggage (minus your car seats) got on the shuttle with your two crying kids, got processed at the rental car area and was back in the baggage claim area within 30 minutes, and the agent was gone??? In LAX??? NOT POSSIBLE!!!! You would be lucky to accomplish all of that in an hour.



Sorry to tell you that the airport person told us that we could use the elevator for strollers.

I am sure anyone CAN use the elevator....it's up to YOU to get on it. Why would you need to be told to use it if you know you have a stroller?

The ticket agent herself said we had checked in on time. The airline website posted the minimal check in time was 45 minutes prior to the flight and we checked in well before that.

That means you checked in prior to the airlines "cut off" time. Plenty of people check in prior to cut off, but miss their flight due to long security lines. You act as if 1 hr prior with two small children, bags and stollers is a lot of time....you need at least 2-3 hours at a major airport.



We did take the medicine in the small amount allowed in our carry on bags.
Medicine does not count in the 3oz rule. You could have taken the whole bottle....this is from TSA's website under TRAVEL TIPS...

"Medications, baby formula and food, breast milk, and juice are allowed in reasonable quantities exceeding three ounces and are not required to be in the zip-top bag"


Happy Flying
 

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