Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #14  
Old Sep 28, 2009, 1:06 AM
AirlinesMustPay AirlinesMustPay is offline
Account Closed
 
Join Date: Sep 2009
Posts: 143
Default

PHX Flyer: You are going on to a different point now. The point relevant to OP's case was whether by accepting an alternative flight, the OP had waived her right to sue the airline.

But it is true that it is in the airline's favour that instead of trying to take off with a defective aircraft they flew the parts in required to fix it, and this may have taken the two days, and then during these two days they did not keep the passengers stranded in the airport telling them over and over to just wait a few more hours as sometimes happens, but sent them home. At least most of these had their homes here to return to, but a few of them were New York based and were returning home on that flight and they were stranded in a foreign country. Their stories were carried in the press later how the New York based passengers had to either sleep in the airport or go to hotels at their own expense.

But the question is, during a delay of 2 days, is an airline still liable to the passengers for the delay? Getting to sleep in your own bed is of course better than sleeping in the airport. But remember these passengers had to spend those two days waiting by their telephones, not being able to do anything else for their weekend, when relatives in New York had been expecting them. Some other passengers lost hotel bookings in New York and had to pay one night's hotel for their cancellations.

An airline must be liable for delays, unless for acts beyond their control (e.g. weather), but mechanical failures are the airline's responsibility. In the instant case this OP's delays in DFW arose from AA's mechanical failures and likewise she is entitled to damages for delay.
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service More than Upset Al Frustrated American Airlines Complaints 8 Sep 10, 2009 2:49 PM
Baggage Problems Baggage was totally DESTROYED, told to get lost unhappy United Airlines Complaints 5 Jun 11, 2009 4:13 AM
Canceled / Delayed / Overbooked Worst experience kwcjoy100 Delta Air Lines Complaints 20 Mar 18, 2009 3:23 AM
Customer Service Flight 1105 upset,confused, where do I stand? Dawn Customer Service 21 Mar 4, 2009 7:00 AM
Customer Service Flight 1105 upset,confused, where do I stand? Dawn Customer Service 0 Feb 25, 2009 11:05 PM


All times are GMT. The time now is 11:05 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023