[MAAF]

That is the whole point. All of these restrictions and limitations are put on by the very people issuing and preventing you from using the vouchers. Why would they put someone that has 1) booked and paid for a ticket on their airline & 2) helped them out of a jam by willingly giving up their seat, through so much aggravation? It is 100% in the airlines power to say, "We thank you for being a customer and helping us out when we needed you to do so. Here is a ticket you can use anytime (up to a $ limit)." Instead they put you through hours of aggravation and or make you learn the system that even most of their employees can't explain. It is nonsense. I'll never get another voucher from US Air because I will never fly them again. Southwest has never put me through this. Vouchers I have gotten from them I was easily able to use. I didn't have to "learn their system." I found the flight I wanted online. I called to make a reservation to use the voucher, I easily got the flight. No problem. Maybe there is a correlation between airlines that don't treat their customers with contempt and airlines that don't go through bankruptcy.