Notices

Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above.

Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Apr 29, 2008, 12:41 PM
dush dush is offline
 
Join Date: Apr 2008
Posts: 1
Default USA 3000 - Lousy Customer Service + Baggage Damage

Chicago to Fort Meyers, RT, March 2008: Flight down to FM was just fine, however the return flight was a disaster. Our flight plus all other USA3000 flights were delayed 3+ hours due to their computer problems. Their attitude was they could care less. In addition they destroyed my golf clubs. They make you sign a release when checking in golf clubs. The clubs survived the trip to FM. However on the return, 3 clubs were broken in half and several others were bent. Apparently they feel that the release gives them license to destroy your property, without any liability. It apprears that they were run over and/or dropped from a considerable distance. They, again, could care less. I'll never use them again and strongly recommend to anyone to give their business to an airline who has some sense of what customer service means.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems terrible baggage and handling service madmcd05 Southwest Airlines Complaints 1 Jan 24, 2009 6:12 AM
Customer Service Worst customer service in my life from baggage services combatbabyyeah Alaska Air / Horizon Air Complaints 0 Jan 17, 2008 12:41 AM
Customer Service Very poor service from baggage department ElvisFan Air Canada Complaints 0 Sep 11, 2007 2:38 AM
Baggage Problems Lost Baggage 2 weeks ago. Customer service sucks nomoredelta Delta Air Lines Complaints 0 Aug 20, 2007 6:51 PM
Canceled / Delayed / Overbooked Lousy Attitude gives Lousy Service david webber American Airlines Complaints 0 Mar 19, 2007 6:33 PM


All times are GMT. The time now is 12:09 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023