I am sorry to hear what happened to you. But my husband, my 8 year old son and I were treated like dirt when flying Continental Airlines along with United and Lufthansa. I have also written about it just above your complaint. Please read it and I am wanting everybody to read it. We were flying to India and because of Continental we lost our connection in Frankfurt and we had to sit at the airport because Continental would not put us up in a hotel because of bad weather delay and when returning from Bombay to Newark they gave us a sheet of paper informing us that we will not be put up in a hotel in Newark because we had already missed our flights in Newark to Houston to Albuquerque. And the ground staff was also very very rude. And when i called to complain and spoke to the complain manager a Ms. (could not understand what she said was her name) she listened for 2 hours and then put me on hold and disappeared so i had to hang up. I am going to write to everybody that you have mentioned and i will make sure that none of my family/friends/etc. will ever travel Continental/United/Lufthansa ever again. We may be one but there a lot of people like us and if everybody and their families/friends/coworkers/ etc boycott Continental/United/Lufthansa then they will suffer. So lets do it. Delly
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