[sarav1976]

Originally Posted by jimworcs

It is disappointing that you have responded this way. I think Cazzi monitoring this forum and responding positively is to be encouraged. It demonstrates they did wish to respond, even if the motive was to avoid bad publicity. I wish other airlines would do it.

Hello Jimworcs, Thats the reason for thanking Cazzi in the first place - for responding to me and taking the case to their folks so i could get a response.

However, i did not get a proper service - be it on the flight or when trying to make them understand that making a passenger sit in unhygienic seat is wrong. Why do you think a company should be allowed to maintain a good public face, when they wont even feel like issuing a simple apology till you come to a forum like this.

Regards
S