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Aerolineas Argentinas - Monopolistic behavior

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Feb 6, 2012, 2:01 PM

Patagonia Deserted Patagonia Deserted is offline

Join Date: Feb 2012

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Aerolineas Argentinas - Monopolistic behavior

Aerolineas Argentinas was taken private by the Argentinean government and, ever since, has put its passengers' satisfaction as its last priority. Recently, a volcano erupted in the Andes and it had to reroute all its scheduled flights to Bariloche to an airport 300 km further south in Esquel. They offered passengers free transfers between Esquel and Bariloche. But only because they have competition at Bariloche airport in the shape of Lan Chile. The airport at Esquel has now closed for runway repairs and Aerolineas is routing passengers through Bariloche airport. However, they are not providing transfers between the two airports, nor offering compensation. They have no competition at Esquel airport.

What recourse do any of the passengers have? Surely, if the airline reroutes the flight, it has a responsibility to transport passengers to their original destination?

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Aerolineas Argentinas - Monopolistic behavior

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