[Melie]

No Kidding, I have it written black on white on a piece of paper that the staff at the Auckland airport gave us and that we needed to sign! Basically anyone from that flight (Auckland-Buenos Aires) found out on arrival at the arirport that our flight was delayed by... 12 hours!!! And that the reason was that the captain needed more sleep... On the same piece of paper where this information was written, there was also a notice as the company was going to take care of all missed connecting flights and was going to book for us to our final destination. They never did. Once in Buenos Aires (and the crew in the plane... crappy plane and food by the way... was already undfriendly), the staff dealt with all apssengers sending them to hotel to spend the ight as there is no flight after 10pm from Buenos Aires... They told us to come back the next morning and that all our flights were going to be booked for us... Of course net morning, nothing was done... The staff that were there the night before run behind counters etc so that they did not have to talk to us. Once we eventually met the 'person in charge' she said it was not of her business that we did not have flights etc... even when we showed her the piece of paper... All staff (but one nice guy) were just very unprofesional and treated us as nuisance... We had to go by ourself (accompanied hopefully by that only ncie guy) to he counter of Taca Peru that agreed to let us go onto the next plane to Lima with our tickets (we jsut had to pay change fees - thanks). However the third flight being overbooked at this time of the year, I had to pay and was very lucky to find someone in Lima who initiate me to last minute internet sale in the airport (thanks again)... But definitely not thanks to Aerolineas Argentinas! When a company tells you its pilot needed more sleep... what can you expect really, both safety wise and respect of international rules of flying?! I also tried to contact their complaint services to be paid back the flights I had to pay (not only but I was also 2 days late for the start of my work following this). They ever replied, even when aiport staff contacted them.