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Many of us feel the same way about the losing hard earned Premier Silver benefits. I described my situation above, and I couldn't say it any better than the others here have.

I just returned from a trip to Europe on United that I booked last year and got last year's Economy Plus benefit and logged 15k Premier miles. In 2 weeks I will go to S.F and would have paid for the trip on United to get me closer to the 25k threshold. Instead I am using my frequent flier miles and ended up paying $69 each way for Economy Plus seating. (By the way, they charge more for an exit row seat--unbelievable). United lost $700 of my hard earned money I would have paid.

Is there any way that we can make ourselves known to United? Does United read this web site? Should we start a petition? Does anyone have a web address at United where we can complain? I hate to be screwed out of a benefit and not have a good way to complain to higher ups in the company. Walking with our feet will cost them money but they won't know unless we can tell them. Any suggestions how we can make some noise about this?