Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #2  
Old Jul 2, 2012, 9:49 AM
cortney cortney is offline
Airline Employee (NOT OFFICIAL REP)
 
Join Date: Sep 2009
Posts: 288
Default

as far as the weather, its not their fault and by law they dont have to let you off the aircraft until you are sitting there for 3 hours domestic. (In my opinion, 2 hours is still too long) but they want everybody on board and ready, in case a slot opens up or ATC says..GO. I did read the contract and it does state....
RULE 240: FLIGHT DELAYS/CANCELLATIONS

B. Delta’s Liability in the Event of Schedule Changes, Delays and Flight Cancellations
In the event of flight cancellation, diversion, delays of greater than 90 minutes, or delays
that
Delta Domestic General Rules Tariff Page 43 of 51
will cause a passenger to miss connections, Delta will (at passenger’s request) cancel the
remaining ticket and refund the unused portion of the ticket and unused ancillary fees in the

original form of payment in accordance with Rule 260 of these conditions of carriage.

HOWEVER....if you read below that....

Delta shall have no liability if the flight cancellation, diversion or
delay was due to force majeure. As used in this rule, “force majeure” means actual,
threatened or reported:
(1) Weather conditions or acts of God
(2) Riots, civil unrest, embargoes, war, hostilities, or unsettled international conditions
(3) Strikes, work stoppages, slowdowns, lockout, or any other labor-related dispute
(4) Government regulation, demand, directive or requirement
(5) Shortages of labor, fuel, or facilities

(6) Any other condition beyond Delta’s control or any fact not reasonably foreseen by Delta

Last edited by cortney; Jul 2, 2012 at 9:52 AM. Reason: not needed parts of deltas contract
 
Tags...
Tags
delta, idiot, policy, sucks, sue

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service First time I flew Delta will be my last!!! FirstTimeDeltaFlyer Delta Air Lines Complaints 1 Feb 13, 2012 11:51 AM
Canceled / Delayed / Overbooked Delta 0% on time performance eacrowley Delta Air Lines Complaints 3 Oct 29, 2011 8:20 AM
Customer Service Delta - first and LAST time I will EVER fly with them Pro-holidayer Delta Air Lines Complaints 4 Dec 20, 2008 5:20 PM


All times are GMT. The time now is 6:00 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023