[Richard12]

I have never had these well planned changes or cancellations before. It changed the concept of "buying thing". The website may sell fake schedules to their customers. After the customers have paid, they will be asked to accept whatever UNITED offers to you by email. Certainly, the customers can call and change the schedules IF they find out the change promptly and they are willing to spend hours on UNITED's decision to change your flight schedules.

United provided the worst service to me among all the airlines that I had flew. If you don't care what you pay for, you can buy ticket from united.com. Since UNITED will change the schedule whenever UNITED can benefit from it, the air ticket that you purchase now may not even exist when you need to fly. In my opinion, UNITED SUCKS! I certainly will avoid this airline!