[The_Judge]

Originally Posted by 642435

This thread is about "how can AirCanada Improve" and "Have a better cancelation policy.

If that is the case, here is your initial post starting the thread.

Originally Posted by 642435

I'm the owner of a small business, every dollar counts. We purchased 3 tickets at the same time, about 2 months before having to travel. 1 month in, one of the employees left the company. Air Canada says it's "to bad, so sad". they will not refund the ticket - only the tax portion of the ticket. they will not change the name on the ticket, so that a different employee could travel. If I behaved that way with my clients, I would be out of business!!

This is another form of legal theft practiced by companies that have a monopoly on a market and the Federal Government should intervene when corporate policies are to steal from the public.

I missed the suggestion for improvement in there, unless your suggestion was for the government to intervene and if it is, I went over that in a subsequent post. It seemed more like an AC complaint posted in the wrong section. Forgive me if I'm mistaken.