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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#5
Jan 5, 2013, 12:21 AM
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Air Europa are an EU based airline. You are entitled to compensation under EU Directive 261/2004. Write to them and demand compensation. If they do not comply, you can write to the appropriate authority. If the flight landed in Spain first, you would write to them, if not you can complain to the CAA in the UK. You do noy have to be an EU citizen to claim.
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