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Check-in / Boarding Lufthansa cancelled my booking

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Aug 26, 2013, 5:25 PM

J23A

Join Date: Aug 2013

Posts: 1

no show rip off

Similar experience with Cancellation of return after outbound no show,except I did notify before I even booked. The rep didn't explain the consequence just said it was my choice. What a joke.

It cost me 2000 Eur. Under the TOC they have to at least refund my canceled leg. But you can't do this through telephone or online. You have to write a letter or send a fax (haha) to

Lufthansa Kundendialog in: Deutschland

Name
Deutsche Lufthansa AG

Customer Feedback
Stadt
Frankfurt
PLZ
60492
Adresse/Postfach
710234
Adresse
Germany
Telefax

What a joke. The truth is they misrepresented the contract and that's a legal breech. So I wrote to their ombundsman.

You guessed it he referred me to the address above. I know where not to book next time.

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Check-in / Boarding Lufthansa cancelled my booking

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