[jimworcs]

I understand your upset beesymom, I hope my post was not interpreted and being unsympathetic to your son or his discomfort. I worked in an Emergency room and I have to tell you spilled hot drinks on a childs skin can cause second degree burns. It does not indicate that the temperature was unreasonable. Anyway, it might be worth asking the airline if they can stock the water gel packets on their flights, but it really is very difficult to carry stuff for every eventuality.