[scott93933]

I had to cancel my flight today (to be rescheduled at a later time) and was told that the fee for doing so is $150. This is an outrage. The total cost of the ticket was $270 and they're charging me MORE THAN HALF that amount to change my flight. I fly with several other airlines and have never encountered such a GREEDY fee for changing a reservation. The AA agent explained that the ticket I purchased is non-refundable and that the $150 fee is right there in the small print. I asked her to think for a moment about whether or not she reads the small print for every product and service she pays for, because if she did, she'd never have time to leave the house; "Privacy Policy Change" letters from companies that arrive in the mail are, alone, enough to keep one busy for an eternity. Aside from that, the fact that something is "in the small print" doesn't make it right, reasonable, or fair; it just legalizes the extortion.

I've changed reservations for non-refundable tickets through Southwest Airlines before and the fee was nowhere near this amount. Now I remember why I don't fly AA.