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#1
Apr 17, 2009, 12:27 AM
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AA employees are running amok!!
AA has recently decided to not allow carry on garment bags regardless of size or weight. When asked why they all respond," The FAA made us do it" or "The TSA made us do it". After checking with both agencies I found that this patently untrue! AA is running off their best customers and doesn't have the character to admit it.
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#2
Apr 17, 2009, 7:52 AM
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The blaming of 911, TSA, Security, DOT is endemic in the airlines for all kinds of things. It is a shameless exploitation of the death of thousands to make money by forcing people to check in bags for example, which are then charged for. There is no low the airlines will not stoop too. At times the employees who spout this crap don't know any better, but many of them are just bare faced liars and know full well they are talking crap.
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